Frequently asked questions

Here you’ll find answers to some of the most common questions we’ve been asked. So if you have a question, have a look at the FAQs listed below – the answer you're looking for might be there.

But if you don’t find what you’re looking for, then by all means feel free to contact us. Like we said, we’re here to help.

Questions about Northrack roof rack

Yes, Northrack has undergone and been approved in a City crash test at the Research Institute of Sweden (City crash test, SIS – ISO/PAS 11154:2007, section 5.3.4.).

Northrack has been crash tested with a 75 kg load, but we recommend a maximum of 30 kg since it completely depends on how much weight your particular car model's roof can be loaded with. Keep in mind that Northrack is put directly on the car roof itself.

The speed you can drive at is broadly the same as with a regular roof rack. With a roof rack, you should always adjust the speed to the load. If you are carrying something that takes a lot of air resistance, you must adjust the speed accordingly.

Northrack has a protective rubber surface of RubberTek on the bottom side that prevents the rack from gliding. For safety reasons, we also include a microfiber cleaning cloth so that you can quickly wipe the roof where the blocks will be placed.

Northrack fits most cars on the market. Especially those that have 4 doors.

Questions regarding purchase

We offer a 5-year warranty when you buy a Northrack roof rack

Yes, you are entitled to a 14-day right of withdrawal as long as the product is in the same condition as when you bought it. Once we recieve your return we will transfer your money back to you. We will only charge you our freight costs. Please contact us before sending the product back to us.